Built by Operators.
For Operators.
TowingOps started with a simple frustration: the software available to towing companies was either built for enterprise fleets or cobbled together from generic tools. We built the platform we always needed.
Give Every Operator an Unfair Advantage
Independent tow truck operators are the backbone of roadside assistance in America. They work brutal hours, manage complex logistics, and deal with customers in stressful situations — all while running a business.
Our mission is to give every operator — whether they run 1 truck or 20 — the same operational power that enterprise fleets have. Better dispatch, smarter routing, faster payments, and total visibility over their operation.
How We Build
Built for Operators
We didn't build TowingOps in a boardroom. We built it with tow truck operators who were tired of duct-taping spreadsheets, whiteboards, and phone calls together.
Speed Over Everything
In towing, seconds matter. Every feature we ship is designed to reduce friction — fewer taps, faster dispatch, quicker payment.
Reliable When It Counts
Your operation doesn't stop at 2am. Neither do we. 99.9% uptime, redundant infrastructure, and a support team that picks up the phone.
Operators First
Every product decision starts with one question: does this make life easier for the operator on the ground? If the answer is no, we don't ship it.
How We Got Here
Founded in Phoenix, AZ after Marcus couldn't find software that fit a real towing operation.
First 50 operators onboarded. Dispatch and driver tracking go live.
Invoicing and payment collection launch. Operators report 40% faster payment cycles.
Fleet management and route optimization added. Crossed 200 active operators.
Customer portal launches. 500+ operators running on TowingOps across 38 states.
SMS workflows and web portal v2 ship. Over 1 million jobs dispatched on the platform.
Who Builds TowingOps
Marcus Webb
Co-Founder & CEO
Former tow truck operator turned software entrepreneur. Marcus ran a 6-truck operation for 12 years before building the platform he always wished existed.
Diana Reyes
Co-Founder & COO
Operations veteran with a background in logistics software. Diana oversees product, customer success, and everything that keeps TowingOps running smoothly.
Jordan Park
Head of Engineering
Built dispatch and fleet systems for enterprise logistics before joining TowingOps. Jordan leads the team that ships the features operators actually ask for.
Ready to See It in Action?
We'll walk you through the platform with a live demo tailored to your operation. No pressure, no fluff — just a real look at what TowingOps can do for you.