Everything You Need.
Nothing You Don't.
TowingOps is built around how towing actually works — fast decisions, constant movement, and customers who need help right now. Run your whole operation by text, by web, or both.
Two Ways to Run Every Job
Whether your team lives in the web dashboard or prefers to work by text, TowingOps handles both — and keeps everything in sync.
- 1
Customer texts your number
"Need a tow at 4th & Main, blue Honda"
- 2
TowingOps parses the job
Location, vehicle, and job type extracted automatically
- 3
Nearest driver gets a text
"New job 0.8mi away — reply YES to accept"
- 4
Customer gets ETA update
"Your driver Marcus is 12 min away"
- 5
Invoice sent by text on completion
Pay via link — no app needed
- 1
Dispatcher creates job in dashboard
Address, vehicle info, service type, notes
- 2
Map shows available drivers
Real-time positions, availability, and ETA
- 3
One-click assign & notify
Driver gets job details and navigation link by text
- 4
Live job tracking
Status updates: Assigned → En Route → On Scene → Complete
- 5
Auto-generate invoice
Review, edit, and send — or collect payment on the spot
Run Jobs by Text
Customers text your number. TowingOps reads the message, creates the job, finds the nearest driver, and sends updates — all automatically. No app, no web form, no friction.
- Works on any phone — no app required for customers
- Jobs created and dispatched in under 60 seconds
- Automated ETA and status updates by text
- Payment link sent by text when job is complete
TowingOps
● Active
Every Feature, Explained
Dispatch & Job Management
Assign jobs instantly from the web dashboard or let drivers self-dispatch via text. Track every job from first call to final drop with full status history.
- Create jobs in under 10 seconds
- SMS self-dispatch for drivers
- Job status timeline with timestamps
- Priority and job-type tagging
Live Driver Tracking
See every driver on the map in real time. Know who's available, en route, or on scene — and dispatch the closest truck automatically.
- Real-time GPS on web and mobile
- Availability status per driver
- Auto-assign to nearest available truck
- Driver ETA sent to customer by text
Fleet Management
Keep your trucks running and your records clean. Track maintenance schedules, mileage, and vehicle history without the paperwork.
- Per-vehicle maintenance reminders
- Mileage and usage logs
- Document storage (insurance, registration)
- Out-of-service flagging
Route Optimization
Cut drive time and fuel costs with smart routing. TowingOps factors in traffic, job location, and driver position to get trucks there faster.
- Turn-by-turn navigation link sent by text
- Traffic-aware routing
- Multi-stop job sequencing
- Fuel cost estimates per route
Invoicing & Payments
Generate invoices on the spot, collect payment in the field by card or text link, and stop chasing money at the end of the month.
- One-tap invoice from completed job
- Card reader support via web dashboard
- Pay-by-text link for customers
- Automatic payment reminders
Customer Portal
Give customers a self-service web portal to track their tow, view invoices, and request service — no account or login required.
- Live tow tracking via web link
- Invoice history and receipts
- Service request form
- Accessible on any device
SMS Workflows
Run your entire operation by text. Customers can request service, drivers can accept jobs, and everyone gets updates — all through SMS.
- Inbound job requests via text
- Driver accept/decline by reply
- Automated customer ETA texts
- Payment collection via text link
Alerts & Notifications
Stay on top of your operation without staring at a screen. Get the right alerts at the right time — by text, push, or email.
- New job alerts to dispatcher
- Driver late-to-scene warnings
- Unpaid invoice reminders
- Daily summary reports
See It Running on Your Operation
We'll walk you through a live demo with your real workflow — dispatch, SMS, invoicing, all of it. Takes 20 minutes and you'll know if it's right for you.